consumer shopping behavior trends: 2021 year in review & 2022 predictions
In this report, we explore the top trends from 2021 and how emerging technology and consumer expectations will shape shopping behavior in 2022.
Inside the report:
2021 Year in Review
- social media
- omni-channel shopping
- personalization & authenticity
- virtual reality
- social commerce
- holiday shopping behaviors
2022 Predictions
- consumer sentiments
- social media & TikTok domination
- growth of influencers & social commerce
- the metaverse & AI
- effects of Apple iOs privacy updates
